| Post Trip Evaluation |
Welcome home!
We hope you enjoyed your charter.
Happy, satisfied customers are the measure of our success. While everything is still fresh,
would you mind taking a moment to complete this short evaluation? Your opinion is valuable to
us and honest answers will help us continue to improve our service.
In addition to, or instead of, our Yes/No format, we welcome your original comments. So
please feel free to tell us what you think. Thanks!
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| Charter Details |
The name under which charter was booked:
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The boat's name:
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The start date of charter:
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| Your e-mail address:
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| When you arrived, was the boat... |
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Tastefully presented and decorated. |
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Ready to board at the agreed time |
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A bit disorganized |
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Immaculate |
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Not new, but in great shape. |
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A little tired |
| Comments: |
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Was the boat kept clean, etc. during the charter?
Yes
No |
| Comment: |
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Was all advertised equipment on board?
Yes
No |
| Comment: |
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Was this equipment in good condition and working properly?
Yes
No |
| Comment: |
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Were there any 'toys' you particularly enjoyed? |
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Did you feel the boat was comfortable (if this was a requirement) -
cabins, salon, cockpit, sunning space, etc.? |
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Was your Captain... (check all that apply) |
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Outgoing |
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Professional |
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Friendly |
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A bit casual |
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Pleasant, but reserved |
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Too strict or formal for your taste |
| Comment: |
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| If you asked for a skipper who could give sailing instruction, please comment:
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Did you feel free to choose each day's activities if you wanted to?
Yes
No |
| Comment: |
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| Please describe the meals (i.e. presentation, quality, quantity, etc.):
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If you requested any specific drinks etc. in your preference sheet, were
they aboard?
Yes
No |
| Comment: |
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In general, do you feel the meals reflected the requests you made in
your preference sheet?
Yes
No |
| Comment: |
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Was your Cook... (check all that apply) |
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Outgoing |
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Professional |
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Friendly |
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A bit casual |
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Pleasant, but reserved |
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Eager to please |
| Comment: |
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Did you have any problems with your flights?
Yes
No |
| Comment: |
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Was the boat roughly what you expected?
Yes
No |
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Our boat descriptions are intended to be realistic so clients can compare their features. Do you think our descriptions of the yacht and crew were fair and accurate?
Yes
No |
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Anything you would change or emphasize? |
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We are constantly changing and expanding our informational literature. Were there any questions we could have answered before the trip?
Yes
No |
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What additional information would have been helpful? |
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Referral letters and testimonials can help the boat and the crew. If you wish to write a letter
describing the vacation we would be happy to send it on to the crew and send copies to other clients
considering this yacht.
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May we use you as a reference or testimonial for this yacht?
Yes
Prefer not |
